Privacy Policy

At Satvik Havan, we prioritize the protection of your personal information. This Privacy Policy details how we collect, use, and store customer information when you interact with our website, place orders, or coordinate with us.

1. Information We Collect

To process your Ayurvedic herb orders and coordinate pooja services, we collect basic details that you provide to us:

• Personal Identifiers: Name, phone number, and email address.
• Shipping Details: Delivery address, city, state, and postal code.
• Communication Records: Text messages, inquiry lists, and order specifics shared with us via our official WhatsApp routing links.

2. How We Use Your Data

We only use your information for transactional and operational purposes:

• Confirming, modifying, and coordinating orders via WhatsApp.
• Handing packages to verified logistics partners to ensure proper dispatch and delivery.
• Sending tracking numbers and shipment alerts.

3. Data Sharing Restrictions

Your trust is sacred. We do not sell, lease, or distribute your personal details to third-party marketing companies. Data is only shared with:

• Logistics Partners: Verified shipping carriers (e.g. Shiprocket, Delhivery, India Post) to print shipping labels and fulfill delivery.
• Payment Gateways: Secure transaction providers if checking out online.

4. Analytics & Cookie Usage

We monitor anonymous, aggregated website traffic data via Google Analytics (GA4) to understand which pages users visit and improve our site navigation. We do not track or store personally identifiable markers through cookies. You can disable cookies inside your browser preferences if you choose.

5. Contact Us

If you have any questions or would like to request that we remove your address or purchase records from our files, please email us at satvikhavan@gmail.com.